PRIVACY POLICY
SCEA Domaine de la Verrière ("Chêne Bleu" or "we/us") and SAS La Verrière ("La Verrière") are committed to protecting the privacy of the people that we receive information about. This means that we take steps to lawfully, fairly, and transparently process any personal data that is made available to us, in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR") and the Data Protection Act 2018.
This privacy notice sets out the basis on which we will process your personal data. Please read this notice carefully. By providing your personal data to us you acknowledge that it will be used in accordance with this notice.
We may collect personal information about you when you:
Land on our website; this is done through the use of cookies (see our Cookie Policy below).
Make a booking or enquiry through a form on our website.
Enquire about our services.
Purchase wine through our online shop (operated by WineMonkey – see "Online wine sales" below).
Register with us to open a trading account and become a customer or supplier.
Contact us by telephone, fax, email, or post.
Complete a contact form on our website.
In most instances Chêne Bleu and/or La Verrière will be the data controller of any personal data which we collect from you.
We may collect the following information:
Your contact details, such as name, address, telephone number, and email address.
Booking details you submit through our website forms, such as your name, email address, preferred dates, number of guests and any message you choose to include.
Details of any products or services you purchase from us.
Details of any information held by credit reference agencies.
Your IP address, information about your computer, and how you used our website.
You are not obliged to provide personal data to us, but if you wish to make a booking or trade with us, there is certain information that we require.
Bookings:
Our website is hosted on Squarespace. When you submit a booking or contact form, the information you enter (such as your name and email address) is stored by Squarespace on our behalf and sent to us so that we can respond to your request, confirm and manage your booking, and contact you about it. Squarespace acts as our data processor. We do not use this information for marketing unless you have agreed to receive marketing communications from us.
Online wine sales:
Our online wine shop is provided and operated by WineMonkey, a third-party e-commerce platform. When you buy wine through our website, your order, delivery and payment details are collected and processed by WineMonkey and its payment providers. We do not receive or store your full payment card details. WineMonkey shares with us the order information we need to fulfil and deliver your order and provide customer service.
WineMonkey's handling of your data is also governed by its own privacy policy, which we encourage you to read before purchasing. In accordance with the law, wine is only sold to persons of legal drinking age, and we or WineMonkey may ask you to confirm your age.
We use the information we hold about you in the following ways:
To process your booking or enquiry and communicate with you about it.
To process your application to trade with us.
To process and deliver your wine orders.
To comply with our Terms and Conditions of Sale.
To provide you with products, information and services that you request from us.
To help protect your information and prevent unauthorised access to it.
To provide you with information about our products and services where they are similar to those that we already provide or that you enquired about. You may opt out of receiving this information at any time.
If required to do so by law.
To help improve the service that we provide.
The legal basis for our use of your personal data is: the performance of a contract or steps taken at your request before entering into a contract (for example, processing a booking or an order); our legitimate interests described above; compliance with our legal obligations; and, where required (for example, for marketing emails and non-essential cookies), your consent.
Protection, disclosure and data retention:
We take appropriate measures (both physical and electronic) to help protect the confidentiality and integrity of personal information from unauthorised access. If you suspect misuse or loss of, or unauthorised access to, your data, please let us know immediately by contacting us via email at contact@chenebleu.com.
We will never lend or sell your information to any third party. We only share your information with trusted service providers who help us run our business, such as Squarespace (website hosting and forms), WineMonkey (online wine sales) and Google (website analytics), and only to the extent necessary for them to provide their services to us, or where we are required to do so by law.
We are committed to only keep your personal data for as long as we need it to fulfil the relevant purposes that it was collected for, and for as long as we are required or permitted to keep it by law.
We may share your personal information with our service providers (e.g. cloud-based services such as Squarespace and Google), and this may involve transferring it to countries outside the European Economic Area, whose data protection laws may not be as extensive as those that apply to us. Where we do so we will take all appropriate measures, such as the European Commission's Standard Contractual Clauses or an adequacy decision, to ensure that the level of protection in those countries is similar to that which applies to the European Economic Area.
"Special categories of data" is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person's sex life or sexual orientation.
We will never invite you, or any other parties, to provide such data to us about you. If we receive this information, we will process it only so we can delete it. We will not process it for any other purpose.
You have the right:
To access your information and to receive information about its use.
To have your information corrected and/or completed.
To have your information deleted.
To restrict the use of your information.
To receive your information in a portable format.
To object to the use of your information.
To withdraw your consent to the use of your information.
To complain to a supervisory authority, such as the Commission Nationale de l'Informatique et des Libertés (CNIL) in France or the Information Commissioner's Office (ICO) in the UK.
You may exercise your right to object to us using or processing your information by:
Clicking on the unsubscribe link contained in any marketing email.
Sending an email to contact@chenebleu.com asking that we stop contacting you.
We reserve the right to amend this Notice at any time. This policy was first effective from 01 January 2020 and was last updated in November 2026.
COOKIE POLICY
This Cookie Policy explains how Chêne Bleu uses cookies and similar technologies on our website. It should be read together with our Privacy Policy above.
What are cookies?
A cookie is a small piece of data sent from a website and stored in a user's web browser while the user is browsing that website. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
Cookies can store non-personally identifiable information, such as which websites, pages, or advertisements your browser has accessed, and may be tied to the personal information you knowingly choose to provide to us. Cookies help establish a user session and allow our web servers to correctly provide website users with the appropriate information and services.
Your consent
When you first visit our website, a cookie banner asks you to accept or decline non-essential cookies. Strictly necessary cookies are always active because the website cannot function properly without them. Analytics and other non-essential cookies are only set if you accept them. You can change your choice at any time through the cookie settings link on our website or by clearing cookies in your browser.
Squarespace
Keep the website secure, remember your cookie preferences, protect forms against spam and abuse, and keep your session working while you browse.
Collect anonymised statistics about visits (pages viewed, visit duration, traffic sources) so we can understand how the site is used.
WineMonkey
Operate the online wine shop: remember the contents of your basket, process checkout and confirm your age.
Google Analytics
Our website uses Google Analytics to collect information about how visitors use our site. Google Analytics uses cookies to record information about usage. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form. You can also prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.
How to manage cookies
In addition to our cookie banner, most web browsers let you view, block or delete cookies through their settings. Please note that if you block strictly necessary cookies, some parts of our website, such as booking forms or the online wine shop, may not work correctly.
Cookie names and durations are set by each provider and may change over time. For the current list, please refer to the cookie documentation of Squarespace, Google and WineMonkey. Non-essential cookies are kept for no longer than 13 months, and your consent choice is remembered for up to 6 months, after which we will ask you again.
Google Analytics
Our website uses Google Analytics to collect information about how visitors use our site. Google Analytics uses cookies to record information about usage. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form. You can also prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.
How to manage cookies
In addition to our cookie banner, most web browsers let you view, block or delete cookies through their settings. Please note that if you block strictly necessary cookies, some parts of our website, such as booking forms or the online wine shop, may not work correctly.
